General

Chillax is an online e-commerce platform that offers a curated selection of products for our valued customers. By purchasing from our website, you agree to abide by the following store policies.

 

Product Information

We strive to display the most accurate information on our product listings. However, there might be instances of slight discrepancies in product color, size, or design due to screen resolutions or manufacturing variations.

 

Pricing

All prices are listed in USD and are subject to change without notice.

We reserve the right to correct any pricing errors. In the event of a pricing error, we will contact the customer before proceeding with the order.

 

Payment Methods

We accept major credit cards, PayPal, and other select payment methods. All transactions are secured and encrypted for your safety.

 

Order Processing

Orders are processed within 1-2 business days. You will receive an order confirmation email once your order has been successfully placed and another email when your order is shipped.

 

Cancellations

Orders can be canceled within 12 hours of placement. After this period, we cannot guarantee cancellation as the order might have been processed or shipped.

 

Sales and Promotions

Any ongoing sales or promotions will be advertised on our website. Discounts cannot be combined unless otherwise stated.

 

Customer Accounts

Customers have the option to create an account for a more streamlined shopping experience. Account holders can track orders, save addresses, and manage their account details.

We respect your privacy. All personal information is kept confidential and is never shared with third parties.

 

Reviews and Feedback

We encourage customers to leave reviews and feedback on our products. All reviews are subject to moderation to ensure they are genuine and free from inappropriate content.

 

Intellectual Property

All content on Chillax, including text, graphics, logos, and images, is our property and is protected by international copyright laws.

 

Limitation of Liability

Chillax shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or for the cost of procurement of substitute products.

 

Changes to the Store Policy

We reserve the right to update or modify this store policy at any time without prior notice. It is the responsibility of the customer to review our store policy periodically.

 

Contact

For any queries, concerns, or feedback, please contact our customer service at info@explorechillax.com.